ANDY AND FAMILY, TRAVELLING AROUND AUSTRALIA WITH A LAND ROVER DEFENDER AND 3 BIKE MAXXRAXX EXPLORER.
Hi there, Just thought I'd drop you a line to tell you about our MAXXRAXX. We have emigrated to Australia and exported our Land Rover Defender to Oz as well as our three bikes. We chose your bike carrier as it was the only one which could do what we wanted as well as fitting on our Defender 110 which is fitted with twin spare wheels on the rear. At our first campsite at Yalgorup in Western Australia the park ranger said our bike carrier would not survive our trip round Oz, especially the Central Highway which is 1200 Kms of rough dirt road from Laverton, WA to Uluru, NT which we intended to cross. Well so far after 4 months of travelling - including the Central Highway (which shook our Land Rover radiator to bits!) we've had absolutely no problems with our rack. Even at 80kph over the corrugated roads the bikes hardly moved. Brilliant! I certainly would not hesitate to recommend your racks to anyone intending to take their bikes with them on their 4WD adventure.
"I have had enormous fun as a result of buying my rack and although I have put it away for the winter I look forward to 2013 plus others that follow 'cos it let's me take my bike out into the country. Although I live in a village "they" built a town around it and I couldn't pluck up the courage to ride near my home. After endless questions to your company and a minor hiccup with the number plate carrier and a good measure of your fine customer service, to me, the rack represents freedom, health and exercise. Thank you and may all your Christmas holidays be happy and healthy"
"What can I say except this carrier does what it says in the tin. Hardest part was attatching to the tow bar but that was only cos I had to lie on my back to tighten the nuts. Then it all fitted into place within 3 minutes. It really was that simple!!! Once all four bikes were in place and tightened, the bikes did not move and with this being my first outing with a bike rack I was constantly checking for tell tale signs of movement and the longer the journey went the more relaxed I became as there was no shift at all. Drove around Holland and loaded/unloaded with ease. Not bad for a balding 50 something year old male for a relaxing cycling holiday with the family."
"Well this is bike rack No 3 for me. I am 43 & have two growing kids. The reason I went for the MAXXRAXX was because I had read all the positive reviews. But in truth I really liked the solid looking construction & sheer simplicity of the design. I would personally recommend the MAXXRAXX to anyone. Go ahead buy one. You won't be disappointed."
"I am a bit useless when it comes to putting things together like this, in fact it is my idea of hell. I fitted it in about 5 mins. Then I took it apart because it all went together so easy I though I had fitted it wrongly! I did it again a second time and it just as quick, re-read the instructions and relised I had it correct the first time, (as well as the second), it was as simple as it seems. Bikes on it were secure, and now my wife , 3 kids and me can get out and do some proper cycling."
Is it possible to tow and carry our bikes at the same time?
Well, Kay & Peter W wrote to us to tell us of their personal experience:
"We just wanted to let you know how thrilled we are with our Rack It is absolutely solid, the bikes hardly move at all and the extension keeps them well away from our camper. We have sent a picture, hope you don't mind, we are that excited !! Many, many thanks. Kay & Peter"
Pros: Easy to fit, solid build and neat looking. I like the fact you can buy spares and add parts. Cons: A little bit awkward but once you have used it several times it becomes much easier. "I have had this bike rack for about one and a half years and I can tell you don't waste your time or money on any other bike rack. This bike rack does everything it should do. I have a discovery and carry four bikes. I have also towed a caravan with the bikes on the back. No problem."
"Fantastic product, very clever design, you can still tow and have all your bikes on the rack and not worry about your expensive bikes falling off. Have had the MAXXRAXX for over a year and now acquired one for our other vehicle, which has a swan neck tow bar. Thanks to MAXXRAXX for this excellent service."
"I'd just like to thank you, probably because we tend to take our MAXXRAXX for granted! We've had our version for over 3 years now and it is fantastic. The product is great, accessories fantastic (love the storage/carry bag) and website really informative. Thank you, thank you ... (times that by 3 1/2 years!) Thank you sincerely."
"We've had a fantastic summer as a family on our bikes. Our new carrier is so easy to use we actually get the bikes out all the time. Colleagues have since purchased the same carrier having seen ours! Well done a great product."
"Hi there - I have recently purchased one of your bike racks and am absolutely delighted with it. Such a simple yet clever, secure design and so user friendly. I have used other towball racks and Fiamma door mounted racks and find the MAXXRAXX the best."
"Thank You for your advice and direction. It's appreciated. GT Towing were excellent. They fitted a towbar and supplied the MAXXRAXX (5 bikes). They were cheerful and gave me a demo etc. They did a top job, great service and at £480 I thought it was very good value for the quality of both the towbar and the MAXXRAXX fixtures. This included a number plate, board and straps etc. I've used the MAXXRAXX now on both weekends since the fitting and am delighted with it."
"Have just returned from a week in the South of France, complete with bike rack. The kids & I developed a new game in the car which is now called..... Our bike rack is better than yours.........as we drove past lots of other people...( yep how sad am I). Kirsty (Proud owner of a Discovery MAXXRAXX)"
"It does exactly what it says on the tin. MAXXRAXX reassured me that it was so easy and anyone could use it, they were right!"
Would you recommend this product to a friend?! "I'd certainly recommend MAXXRAXX (and indeed have) to anyone looking for a tow bar mounted bike rack. I've been using mine regularly for 6 years now on 4 different cars and have been really impressed. Its simplicity of use is marvellous and is far less hassle than other tow bar racks I've used, and leaves boot mounted ones in its dust. The ability to use both the tow bar & the boot (we have 2 dogs as well) at the same time as the rack while on holiday is a real benefit as well. The ability to fold it down afterwards just makes it all the more remarkable. I carry up to 4 mountain bikes at any one time and always feel that they are secure on the rack. I dread to think how many thousands of miles I've done with this rack but the bikes always arrive safe & secure. The customer service & back-up is second to none and on the very odd occasion here I have had a question or problem response has always been very quick and satisfactory. Thanks for such a great bit of kit."
"We are very pleased with it (the rack) especially as we can still get the back door open with the rack fitted. The design is easy to fit and robust. Hats off to you on a good product and service."
"Thanks for your help. I've fitted the rack — and it is fantastic. A really impressive but simple design, with so much functionality. Very pleased with it." July 2009
"Just like to say thanks, the "MAXXRAXX" is awesome. I've spent many weeks pondering which type of bike carrier to buy then I saw the MAXXRAXX in the Tamar Trailer Towbar Centre in Plymouth. Money well spent, this is a very sturdy and robust bike rack. I'll be recommending this to my friends."
"Many thanks for your great customer service. A pleasure to deal with!"
"Our MAXXRAXX carrier is brilliant; very easy to assemble and dismantle;... saves so much time as we don't need to off load the bikes to get into the boot...... also with our caravan, the bikes fit perfectly on the rack whilst towing!!"
"The rack is a tremendous piece of kit, affording us scope to carry bikes and tow the caravan at the same time. And with a Swan Neck tow-bar."
"I wanted a well built/non flimsy unit for expensive carbon tri and race bikes and the MAXXRAXX 2 Bike storage Unit is perfect for me. Solid and well engineered, useful strapping and locking mechanism. Great product and service. Well done."
"Today I used our recently purchased MAXXRAXX for the first time, and I agree with everyone else's comments! Its brilliant! I only had three bikes on the back today but it is so easy to use and put together. By far the best rack I have had. Many thanks."
"Just wanted to say, having just used our new MAXXRAXX Premier bike carrier on a recent break, that we are over the moon. The product was unbelievably easy to assemble & place bikes into position for transportation. It was quick & easy to do. We had total confidence in the secure carrying whilst driving to our destination with the 4 bikes. BRILLIANT!!! A very happy customer!"
"MAXXRAXX is absolutely Spot on, a smashing piece of kit!"
"I have been using a MAXXRAXX since 1994/95. I regularly carry 4 bikes and have never seen a carrier that is as easy to use or as secure as my MAXXRAXX. I have used it with a Saab, a Renault and now a Land Rover and as far as I am concerned, there are only two words needed to describe MAXXRAXX - The Best."
"Very pleased with not only the carrier but the way the order was handled from start to finish."
"I appreciate your excellent service. If only this was the norm rather than an exception in the service industry!"
“I have been using the MAXXRAXX cycle carrier regularly over the past few months. I had a different design on my land rover before which was spare wheel mounted. It was thrown away because it was junk. The MAXXRAXX cycle carrier is like my defender, robust and reliable. It fits perfectly on my tow plate, the bikes stay secure, which gives me peace of mind on route to the local bike trails. It was easy to fit and secures the cycles well protecting my investment. I also find it useful adding rear door security while away from the vehicle.”
“We purchased the MAXXRAXX Cycle carrier from you recently to enable us to take our bikes with us on family holidays. I found the bracket very easy to fit to the car tow hitch and the main body of the carrier is very easy to fit to the bracket each and every time we use it. The bikes are uncomplicated to attach to the carrier securely, with the strap and locks provided. Over the years I have had several carriers that clip to the boot of the car, all of which have not secured the bikes adequately, the MAXXRAXX Cycle carrier gives me confidence when taking the bikes away on family holidays as much as if we are popping to the forest up the road. I would recommend the MAXXRAXX Cycle carrier to anyone who is serious about transporting their bikes safely, securely and with confidence every time.”
“After a lot of research when I was looking for a cycle carrier, I finally decided to spend my cash on a MAXXRAXX tow ball mounted rear carrier, and I have definitely made the right choice. The adapter was straight forward to fit it to the tow ball, and once in place the carrier slips on and off so easily that it really does take less than 2 minutes as shown on the website video. It holds our 3 bikes very securely and fits my full suss (with Xbar attached) my wife’s hardtail and my sons 16" MTBs with ease. It packs away quickly, takes up very little room, is very well constructed and is much better value than my mate’s Thule which is bulky, flimsy and requires an adapter to take a 3rd bike. I would recommend this carrier to anyone.”
“I have found the MAXXRAXX very easy to use. My family and I have been using it a lot; it has come in very handy. I think that it is good value for money, and has been made well. Overall we are happy with the product and would recommend it to others.”
”I have nothing but praise both for the fitter in Perth and for the product itself which lives up to all my expectations. So different from the hassle of lifting grubby bikes onto the roof of the car, and surprisingly robust given its simple design. So, another satisfied customer to add to your list!”
“I bought my 4 bike MAXXRAXX for use in the Trans Peak Team Challenge (26 miles of foot and pedal power in the peak district). I have to say that I am very impressed with it - as has everyone who has seen it! I was really pleased on the first outing when a passerby stopped to comment and asked where I got it from!”
“It goes without saying - and testimony to the product - the MAXXRAXX performed fantastically well. Rock-solid, easy to load, and secure.”
"I am just emailing you to let you know that our bike rack arrived at 12.25 today after ordering it yesterday morning. My husband fitted the plate to the tow ball this evening and we assembled the rack and tried the bikes on it. We are so impressed with the rack both in terms of its quality and design and how easy it is to assemble and mount the bikes. It must be the best bike rack on the market and we would recommend it to anyone - it is so secure and the bikes are held well away from the car. Thank you MAXXRAXX!!"
"Today I used our recently purchased Maxxraxx for the first time, and I agree with everyone else's comments! It’s brilliant! I only had three bikes on the back today but it is so easy to use and put together. By far the best rack I have had. Many thanks."
"I purchased a Premier Type 4 bike carrier 3 years ago and wish to report how pleased I have been with the purchase. We have taken the bikes to France on many occasions, travelling as far as Biarritz and into Spain. The carrier is easy to use and I have also felt that it has been safe travelling even with 4 bikes. I would recommend the purchase and have no regrets."
“I recently fitted one of your 4 x 4 carriers to my Land Rover Defender. What a fantastic bit of kit your MAXXRAXX is. I've tried other carriers but I've never been totally happy that the bikes have been held securely, not something I need to worry about with your system. I also like the practicality of the design - easy to fit and remove, and the weight of the carrier / bikes is now off the spare wheel and rear door hinges. Altogether brilliant.”